The organization was established as a result of our commitment to the rehabilitation sector and interest in providing personalized, effective, accountable and focused service.

We are committed to service excellence and have over 75 years combined experience in the delivery of community based services:

Paul Mc Cormack, Program Director. Paul has worked with people with complex special needs for the past 25 years and has specialized in community based services for people with cognitive and developmental issues for the majority of his career.

He has worked in both the fully funded sector and in the private sector, has been a lecturer at George Brown College, worked with the Ministry of Children and Youth Services in managing complex service issues, and has presented at numerous workshops both provincially and nationally.

Paul is currently a board member of the Ontario Brain Injury Association and a founding board member of the Toronto Brain Injury Society.

Clinical Program Managers. Are recognized and highly regarded in both the children and adult service sectors. Our managers have at a minimum 25 years of experience. They are experienced clinical managers and field practitioners with specific expertise in the delivery of community and home based assessment and services with a focus on life skill development and behaviour programming, individual, family and sibling support.

As complete practitioners they have developed the capacity to think strategically about the management of resource obstacles and opportunities adopting flexible, creative, innovative practical and effective solutions to meet complex needs.

As experienced managers and practioners they provide overall organizational leadership and work directly with the staff team to ensure that Elements Support Services exceed customer and client expectations.

What Makes Us Unique:

• Our Clinical Program Managers ensure that services remain focused and effective
• We report on outcomes, connecting the work we do with our client's progress
• Service is accountable to all stakeholders
• Our area of expertise if Acquired Brain Injury
• We utilize community resources as much as possible to build networks of support for our clients

We are committed to the following Customer Service Standards:

• Treating you with courtesy and respect
• Responding to you in a timely and professional manner
• Listening to your suggestions and comments and promptly responding to any concerns

We are committed to the following Service Standards:

• Our Mission and Principles
• Establishing standards that demand excellence.
• Share best practices with our colleagues
• Create a workplace that fosters teamwork and personal and professional growth
• Forge partnerships to improve our services
• Evaluate program and policy effectiveness
• Provide leadership and promote excellence within the ABI sector

“Our strength rests in our unique ability to offer professional support and unparalleled commitment to those we serve.” Paul McCormack